5
949 N Elm Pl, Broken Arrow, OK 74012, USA
Broken Arrow, Oklahoma 74012
+1 918-251-4082

I have gone to the salon and the same stylist for make-up, haircut and color. The color was gorgeous, the make up was fabulous and yhr haircut was one of the best cuts I've had in my 46 years! It's easy to maintain and I get so many compliments. Friendly, professional stylist who I will see again soon. I highly recommend this salon for all your beauty needs.

[PICTURES] Absolutely awful customer service. If you expect to be yelled at and flipped off by the hairdressers, this is the place for you. A friend of mine recently got her hair done here and the hairdresser, to put nicely, did not do the best job. The color was splotchy and the cut was uneven and choppy. She paid over $100 and the hairstylist actually charged her extra for using extra product during the process. For support, I went with her to the salon to see what we could do to get a partial refund (she had an appointment at another salon set up to go get it fixed). I expected some level of professionalism but BOY, we received the complete opposite. While the hairdresser who did her hair pulled us out and explained what had gone wrong with her hair, the manager of the salon came out and begin yelling at us, demanding what was wrong. Aren't managers supposed to deescalate bad situations? And if the hairdresser knew what had gone wrong with her hair, why didn't she initially try to communicate that with her client (my friend) and tried to come with another solution instead of doing a botched job? Eventually we got our refund, only a measly $40. When I thought the nightmare was over, ANOTHER hairdresser who had ABSOLUTELY NOTHING to do with the situation came out and yelled at us as we were leaving, "Don't ever come back again!" and some other unprofessional, rude comments. On top of that, she gave us the bird. Absolutely terrible experience and it's unfortunate because this fiasco could have been avoided if a little bit of professionalism was exhibited. Obviously, it does not exist here. Go at your at your own risk.

I have been trying to find someone I trust for years. This salon has a cute comfortable little atmosphere and I love my new hair stylist! Abbie is the best when it comes to color and I love the cut! You won't be dissapointed!!

I walked into this salon on a whim one day. I needed a haircut and style very badly and had already stopped at 3 other places with no availability that day. This is NOT what I would normally ever do! My stylist was absolutely awesome and gave me one of the BEST cuts and styles I have ever had! This is my new place and I have been back several times now, but I do make an appointment with my stylist lol! I like how she understands what I want done with my hair, she doesn't look at me with a blank stare trying to decipher what I am saying! She gets it! Everyone in there has been very professional and clients leave happy and satisfied with a smile on their face!

This is the best salon you will find in the BA/Tulsa area. Very professional and always try to make situation right. I went because of a friend referral one comment below worried me a little. I can assure you that insident has to have more to it cause the girls were all so sweet. Everyone has off days and everyone has their own opinion. Mine is that this salon is full of an amazing staff and deserve recognition where it is due.

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Hideway Salon Ba Late Appointments When Requested — Hair Care Studio in Broken Arrow

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Hideway Salon Ba Late Appointments When Requested

Hair Care Studio at 949 N Elm Pl, Broken Arrow, OK 74012, USA. Here you will find detailed information about Hideway Salon Ba Late Appointments When Requested: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Closed
  • Tuesday
    10:00 AM – 5:00 PM
  • Wednesday
    10:00 AM – 5:00 PM
  • Thursday
    10:00 AM – 5:00 PM
  • Friday
    10:00 AM – 5:00 PM
  • Saturday
    10:00 AM – 3:30 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Oklahoma
Address:
949 N Elm Pl, Broken Arrow, OK 74012, USA.
City:
Broken Arrow
Postcode:
74012

About Hideway Salon Ba Late Appointments When Requested

Hideway Salon Ba Late Appointments When Requested is a US Hair Care Studio based in Broken Arrow, Oklahoma. Hideway Salon Ba Late Appointments When Requested is located at 949 N Elm Pl, Broken Arrow, OK 74012, USA.


Please contact with Hideway Salon Ba Late Appointments When Requested using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hideway Salon Ba Late Appointments When Requested opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Hideway Salon Ba Late Appointments When Requested

  • Richard
    Added 2016.06.01
    I have gone to the salon and the same stylist for make-up, haircut and color. The color was gorgeous, the make up was fabulous and yhr haircut was one of the best cuts I've had in my 46 years! It's easy to maintain and I get so many compliments. Friendly, professional stylist who I will see again soon. I highly recommend this salon for all your beauty needs.
  • Alyssa
    Added 2016.04.28
    [PICTURES] Absolutely awful customer service. If you expect to be yelled at and flipped off by the hairdressers, this is the place for you. A friend of mine recently got her hair done here and the hairdresser, to put nicely, did not do the best job. The color was splotchy and the cut was uneven and choppy. She paid over $100 and the hairstylist actually charged her extra for using extra product during the process. For support, I went with her to the salon to see what we could do to get a partial refund (she had an appointment at another salon set up to go get it fixed). I expected some level of professionalism but BOY, we received the complete opposite. While the hairdresser who did her hair pulled us out and explained what had gone wrong with her hair, the manager of the salon came out and begin yelling at us, demanding what was wrong. Aren't managers supposed to deescalate bad situations? And if the hairdresser knew what had gone wrong with her hair, why didn't she initially try to communicate that with her client (my friend) and tried to come with another solution instead of doing a botched job? Eventually we got our refund, only a measly $40. When I thought the nightmare was over, ANOTHER hairdresser who had ABSOLUTELY NOTHING to do with the situation came out and yelled at us as we were leaving, "Don't ever come back again!" and some other unprofessional, rude comments. On top of that, she gave us the bird. Absolutely terrible experience and it's unfortunate because this fiasco could have been avoided if a little bit of professionalism was exhibited. Obviously, it does not exist here. Go at your at your own risk.
  • Michael
    Added 2014.10.13
    I have been trying to find someone I trust for years. This salon has a cute comfortable little atmosphere and I love my new hair stylist! Abbie is the best when it comes to color and I love the cut! You won't be dissapointed!!
  • Brianna
    Added 2014.10.02
    I walked into this salon on a whim one day. I needed a haircut and style very badly and had already stopped at 3 other places with no availability that day. This is NOT what I would normally ever do! My stylist was absolutely awesome and gave me one of the BEST cuts and styles I have ever had! This is my new place and I have been back several times now, but I do make an appointment with my stylist lol! I like how she understands what I want done with my hair, she doesn't look at me with a blank stare trying to decipher what I am saying! She gets it! Everyone in there has been very professional and clients leave happy and satisfied with a smile on their face!
  • Marissa
    Added 2014.04.21
    This is the best salon you will find in the BA/Tulsa area. Very professional and always try to make situation right. I went because of a friend referral one comment below worried me a little. I can assure you that insident has to have more to it cause the girls were all so sweet. Everyone has off days and everyone has their own opinion. Mine is that this salon is full of an amazing staff and deserve recognition where it is due.
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