I woke up to a bite and blood on the hotel pillow at 4am. It was a Bed Bug.The person on duty V.Smith told me that she could not stand crawling things and said she would let maintenance know but to please not come doon to the desk with it, and refused to come to my room. She also claimed not to have a way to take an official incident report. I called corporate and they could not give me the name of the manager. I called back to the front desk and got the General managers name. G.Davis. Then I was told that I could speak with the next shift manager after 7am. K. I am checking out at Seven to teach a full 8 hour class today then driving 2 hours home. I needed my rest! They have refunded the room. I have stayed here before without a problem but after the utter dismissal of my concerns I will never stay here again...
I was skeptical at first based on other's input, but after getting here, I am surprised by how helpful they are. I booked a room online but wanted a bigger room. The front desk person checked and got me into the room. Upon entering, I noticed the filter tray was missing from the coffee maker. The lady at the desk got us a new machine. The suite is nice and the price was good.
Staff was great. Location was easy to find, and very convenient to multiple things. Our room was very large, the only complaint we had was the mystery stains on the couch. We were assured it would be taken care of. Breakfast was good and had a variety of things. Would definitely stay again!
Older building but well kept and clean. Staff very nice and helpful. Breakfast standard fare but kept filled.
200 hallway smelled like BO the whole week. Breakfast was decent. Better than most complimentary breakfasts. Free beer at social time in afternoons. Room was very large with kitchenette. Great location. Overall would recommend.
Homewood Suites By Hilton Tulsa South is a US Lodging based in Broken Arrow, Oklahoma. Homewood Suites By Hilton Tulsa South is located at 4900 W Madison Pl, Broken Arrow, OK 74012, USA.
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