Incompetent staff. 45 minutes late to have car ready the morning it was to be picked up because staff was running around like their heads were cut off. Dropped off car the night BEFORE it was due to be returned and they charged me an extra day because they didn’t check it in until 2 days later. Rent from at your own risk!
I had a great experience. The staff was very friendly and seemed to like their job and not be completely annoyed with the customers. I have been using another company in BA for years because of the convenient proximity to my house but couldn't stand the service I would receive. I didn't leave for so long though because of the convenience. I recently discovered this location was just as convenient and will definitely be utilizing it from now on. I don't rent weekly but probably 15-20x/year.
Could not have asked for a better experience. The staff was friendly, quick to get us (my wife and me) into a vehicle, and a resource for the many questions we had. Having unlimited miles was the primary reason we contacted Budget. The experience is the reason we will return. Great job!
Rented a car for a week and they were very nice and professional. They even let me leave my regular car in the lot while I had my rental. Prices were also reasonable. Recommended.
I wanted to pick up a small suv (escape or similar) at 8am because I was on a tight schedule, they didn't open the door until 8:08 which caused a delay, we couldn't stop for a break to make it on time. Also they said the largest car they had was a small elantra/cruze size they said since I reserved after hours online my reserved car was whatever was left. The car preformed fine and the return process and checkout process was easy.
Budget Car Rental is a US Car Rental based in Broken Arrow, Oklahoma. Budget Car Rental is located at 324 E Kenosha St, Broken Arrow, OK 74012, USA.
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